HUMERA STARS JAPAN - Quality Vehicles. Global Reach. Trusted Service.

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Privacy Policy

Last Updated: August 2026

At HUMERA STARS JAPAN (Humera Stars. JP Co., LTD.), we value and respect the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit vehicle inquiries, or engage in automotive export transactions.

1. Information We Collect

Account & Member Information: When you register or submit an inquiry, we collect your name, email address, telephone/WhatsApp number, country, and postal address.

Vehicle Purchase & Consignee Details: For vehicle export transactions, we collect consignee and notify party names, shipping destination port details, passport/national ID copies (where required by maritime customs regulations), and billing addresses.

Payment & Banking Records: We maintain records of international bank wire transfer receipts, invoice numbers, and payment confirmations. We do not store credit card numbers on our servers.

Technical & Usage Data: We may collect aggregate device information, IP addresses, browser types, and navigation paths to optimize site performance and security.

2. How We Use Your Information

We use your information for legitimate commercial purposes including:

  • Processing vehicle orders, issuing Proforma Invoices, and arranging export customs clearance.
  • Booking ocean shipping space (Ro-Ro / container) and issuing Bills of Lading (B/L).
  • Dispatching original shipping documentation via international courier (DHL / FedEx).
  • Providing real-time customer support, vehicle condition updates, and tracking numbers.
  • Complying with Japanese export control regulations and international anti-money laundering laws.

3. Disclosure of Information

We do not sell, rent, or lease your personal information to third-party marketers. Information is disclosed only to:

  • Shipping Carriers & Forwarders: To execute ocean freight and prepare genuine shipping manifests.
  • Inspection Bodies: Designated organizations (JEVIC, EAA, QISJ) conducting mandatory export inspections.
  • Legal & Regulatory Authorities: Japanese customs, law enforcement, or foreign government authorities upon lawful request.

4. Data Security

We maintain robust physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Contact Us Regarding Your Data

To request access to, correction of, or deletion of your personal information, please contact:

HUMERA STARS JAPAN
Head Office: 1-13-14 Yakyucho, Higashi Matsuyama City, Saitama Prefecture, Japan
Email: info@humerastarsjapan.com | sales@humerastarsjapan.com